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Privacy Policy

Privacy Policy

Effective Date: April 1, 2026

Soligo Air ("we," "us," or "our") operates the website soligoair.shop. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

When you fill out a contact form, request a quote, or schedule a service, we may collect:

  • Full name
  • Phone number
  • Email address
  • Home address or service location
  • Details about your HVAC service request

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

  • IP address and approximate geographic location
  • Browser type and device information
  • Pages visited, time spent, and navigation patterns
  • Referring website or search terms

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Schedule and provide HVAC services
  • Send appointment confirmations and follow-ups
  • Improve our website and user experience
  • Analyze website traffic and marketing performance
  • Comply with legal obligations

Analytics and Advertising Tools

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they used prior to coming to our website. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Meta Pixel (Facebook)

We use Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. This tool may collect information about your browsing activity on our website and use it to show you relevant ads on Meta platforms. You can manage your ad preferences in your Facebook Ad Settings.

Cookies

Our website uses cookies -- small text files stored on your device -- to enhance your browsing experience and enable analytics. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

  • Service providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., form processing, analytics), provided they agree to keep your information confidential.
  • Legal requirements: When required by law, regulation, or legal process.
  • Business protection: To protect our rights, safety, or property, or that of our customers and the public.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: